Overview

Rx Studio respects personal information shared through the website, enrolment form, contact form, dashboard, chat, and support ticket system.

This policy explains how information may be used to respond to enquiries, manage student access, and deliver requested services or courses.

Information We Collect

We may collect name, email, phone number, profile details, education details, location submitted through the enrolment flow, service or course requests, chat messages, support tickets, and uploaded files required for student support.

Students should only submit accurate information and documents they are authorised to share.

How We Use Information

Information is used to create student accounts, reply to enquiries, review enrolment requests, support course or service delivery, manage dashboard access, and maintain communication history.

We may also use information for administrative records, security checks, service improvement, and compliance with applicable requirements.

Security and Access

Dashboard access is role-based for students, educators, and administrators. Reasonable technical and organisational safeguards are used to limit unauthorised access.

No online system can be guaranteed completely risk-free, so students should avoid sharing unnecessary sensitive information in chat or support messages.

Contact

For privacy-related questions or correction requests, contact Rx Studio through the contact page or by email at rx@auzstudio.com.